Questions with Pam Mills

It's not about asking the correct questions. It's about asking questions the CORRECT way.

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When it comes to securing information in a face to face meeting, legal firms want confident and competent lawyers. Meanwhile, lawyers are feeling undertrained and overwhelmed. My training helps bridge that gap.

Securing in-depth responses from clients through the Cognitive Interview Technique.

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Lawyers are in the business of gathering information.

Yet many of you have little to no training on how to get detailed information from the persons you are interviewing. You might even find the prospect of client-facing interviews completely daunting.

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Undertrained and Overwhelmed?

Are you feeling undertrained and overwhelmed when interviewing your clients face to face? Do you have feelings of Imposter Syndrome when you are struggling to get to the root of your client’s issues? Or, perhaps you are looking to enhance your current interviewing skills - giving you an intentional advantage over your peers. Imagine this new skill set leading to less anxiety before/during/after a client meeting, increased confidence, and a more professional and confident you.

How I Got Started

Let's transform the way you work.

It's not about asking the correct questions. It's about asking questions the correct way.

Testimonials

“I found the information you shared very useful, and your presentation style was excellent – well matched to our vocal group. I also appreciated that you took the time to prepare presentation material and examples that were tailored to our specific needs and circumstances.”

Shaun Sheehan, Director
The Nova Scotia International Student Program

I had the pleasure of attending Pam’s presentation at our workplace, where she shared vital insights on gathering information effectively to make confident, informed decisions. Pam’s expertise shone through as she provided us with a clear road map and practical strategies tailored to our business needs. Her presentation was well-prepared, engaging, and highly relevant to our day-to-day operations.

What truly set Pam apart was her interactive approach, allowing us to participate in practice sessions and role-play scenarios relevant to our work environment. This hands-on experience was incredibly beneficial and enhanced our understanding of the concepts Pam presented.

Overall, Pam’s presentation was a valuable learning experience, and I would highly recommend her to any organization seeking professional development in this regard.

Kelly Williston, Program Manager
HRCE

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